User Information and Privacy
UrbanMati and its affiliates are committed to safeguarding the information you share with us. We follow strict procedures to ensure the confidentiality, security, and integrity of data stored on our systems. Only those employees who need access to your information to perform their duties are granted such access. Any employee who violates our privacy or security policies is subject to disciplinary action, including possible termination and legal prosecution. Protecting your confidential information is UrbanMati's top priority.
Privacy Policy Overview
This privacy policy explains how we use your personal information collected through urbanmati.com. Please review this policy before using the site or submitting any personal information. This policy is subject to updates in line with changes in data collection, activities performed, or any applicable regulations. You are encouraged to review this policy regularly to stay informed about how your information is used.
Collection of Personal Information
As a visitor, you can engage in many activities without providing any personal information. However, when you register with UrbanMati or place an order, we may collect personal data such as your name, phone number, address, email address, and profile information, including passwords, purchase history, and details of your interactions with us.
Updating Your Personal Information
You have the right to access, correct, or delete your personal information at any time. This can be done by logging into "My Profile" on our website. Certain information, for security reasons, may require you to contact support for changes. We will respond to your request promptly.
How Your Personal Information Is Used
UrbanMati collects your information to provide services, comply with legal obligations, and improve our products. We do not sell, rent, or share your personally identifiable information with third parties except as disclosed in this policy.
UrbanMati may use your information to:
- Process financial transactions.
- Respond to customer service inquiries.
- Administer your account.
- Send product or service information.
- Notify you about special offers and services.
- Administer promotions and notify you of important events.
- Investigate violations of our terms of service.
- Improve our services and offerings.
- Customize your experience.
How to Update Your Account Information
You can update your account information by logging into "My Account" and proceeding to 'Account Information'. We do not store your credit/debit card information in your personal profile.
Disclosure of Your Information
UrbanMati may share your information with service providers for purposes such as payment processing or marketing. These providers are required to protect your data as per our policies. Additionally, UrbanMati may disclose your data in response to legal requirements, national security issues, or litigation.
Data Retention
We retain your information as long as your account is active or required for legal compliance. To delete your account or stop us from using your information, contact us at infourbanmati@gmail.com. i
Protection of Your Personal Information
We use a variety of security measures to protect your data, including encryption and secure transmission. However, no method of electronic storage is 100% secure. If you have any questions regarding security, contact us at info@urbanmati.comm.
Use of Cookies
UrbanMati may use cookies to enhance your experience on our website. Cookies help us analyze usage patterns and customize content. You can disable cookies via your browser settings, but this may limit some functionality.
Questions About This Privacy Policy
For any questions regarding this privacy policy, please email us at info@urbanmati.com.
This privacy policy ensures compliance with the current data protection standards while aligning with the operations of urbanmati.com.
